FAQs
How can I place an order?
You can order directly from our website. Choose your product, select size and color, then click “Add to cart.” Complete checkout with your shipping and payment info.
What payment methods do you accept?
Visa, Mastercard, American Express, PayPal, Apple Pay & Google Pay (where available), Local payment methods based on your country
Can I change or cancel my order after purchase?
Yes, you can request changes or cancellation within 24 hours of placing your order. Contact us immediately via email or our contact form.
Do you ship internationally?
Yes! We ship worldwide. If your country isn’t listed at checkout, please contact us and we’ll assist you.
What are the estimated shipping times?
- USA: 3–7 business days
- Europe: 5–10 business days
- Canada: 7–12 business days
- Australia & Rest of the world: 10–15 business days
Shipping times may vary due to customs or local delivery conditions.
How much does shipping cost?
Shipping costs depend on your location and total order amount. We offer free shipping on orders over 100$
How can I track my order?
Once your order ships, you’ll receive an email with your tracking number and a direct link to follow your shipment.
What’s your return policy?
You can return your order within 14 days of receiving it. Items must be unworn, unwashed, and in their original condition. For more, see our Returns Policy.
Who pays for return shipping?
Return shipping is at the customer’s expense, unless you received a faulty item or we made a shipping error.
How long does it take to receive a refund?
Once we receive your return, we’ll process your refund within 7 business days. The amount will be refunded to the original payment method.
How do I choose the right size?
Each product page includes a size guide with exact measurements. We recommend checking your size carefully before ordering.
Are your clothes eco-friendly?
Yes — we are committed to sustainability. Our items are made using eco-conscious materials and ethical production processes.
Are your products gender-inclusive?
Absolutely. Many of our pieces are unisex and designed to be worn by anyone, regardless of gender identity.
How can I contact you?
You can reach us through:
- Email: infocustomer@eaglepowerforce.shop
- Contact form: available on our website
- Social media: Instagram @eaglepowerforce | TikTok @eaglepowerforce
What are your customer support hours?
We’re available Monday to Friday, from 9:00 am to 6:00 pm (local time). Messages sent outside these hours will be answered as soon as possible.
Can I customize a product?
Not yet — but we’re working to offer customization options in the near future. Stay tuned!
Do you offer gift cards?
Currently, we do not offer gift cards, but this feature is in development.
Do you have promotions or discount codes?
Yes! Follow us on social media and subscribe to our newsletter for access to exclusive offers, early drops, and promo codes.
How can I collaborate with your brand?
If you’re an influencer, content creator, or someone passionate about our vision, email us your portfolio or proposal — we’d love to hear from you.